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FAQ

We have compiled a list of the most frequently asked customer questions. If you still can’t find what you’re looking for, our friendly team is always ready to help you out. Don’t hesitate to reach out and get in touch with us!

PRODUCT RELATED QUESTIONS

Amount of space needed, electricity outlet….

Up to four people can comfortably stand on the boothybox.

We provide a variety of fun props related to your event at no cost. Plus, you can make special requests.

If you want to customize the background with your logo, please let us know at least two weeks before your event date.

Boothybox videos offer an incredibly engaging and entertaining experience that is full of fun, with props and costumes, fun backgrounds. It will provide your guests with an amazing and fun experience. It’s never a dull moment with boothybox! It is also a great way to promote your brand, with easy social media sharing options and high-quality videos and photos.

SERVICES RELATED QUESTIONS​

Yes! Our packages are designed to give you the maximum benefit, but if you require additional items, we will be happy to accommodate you. We offer customizable packages so you can get the most out of your experience. Whether you want more items included in your package or you have something specific in mind, just let us know and we’ll make it happen.

To ensure your spot, we recommend booking as soon as possible.For events during the holiday season, we recommend that you book at least two weeks in advance to secure your spot.

 We can send them to you immediately. More details on the means of sending the videos.

We’ve got you covered! Our professional attendants are here to assist with setup and to make sure your videos are perfect.

 In addition to our boothybox setup, we provide free drop down and fun props with a professional cameraman. Our professional camera man can take beautiful pictures and send them to you digitally.

PRICE RELATED QUESTIONS​

The prices of our services depend on the type of package and hours required. For more information, please visit the pricing page on our website.

Yes, to confirm your booking, we require a non-refundable payment of $100. The rest of the payment should be made at least 3 days prior to your event. We can accommodate any date changes free of charge if your event needs to be postponed.